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Guestbook


This page is dedicated to everyone who wants to share their comments and suggestions. Your comments are very important to us, as they are a source of motivation and inspiration for future improvements.

To make your comments or suggestions: info@claudeberry.com

To make a comment or a suggestion to the webmaster: entrepot@claudeberry.com

 

Here are some comments from our customers: 

March  29, 2012


Eric you and your company have been absolutely wonderful to deal with over the past few years. 
My sister and I both really appreciate your products and most importantly your service. 
Thank you so much!
Sincerely,
Lori Fritz



March  26, 2012

Hello Eric, I just want  you to know that all of the dishes arrived perfectly.  It was a thrill to open each package.  The dishes are so lovely.  Thank you, thank you for packing them so carefully.  Your service has been fabulous.  We just might have to order more from the set, especially before the price increase of April 15! Thanks again to you and all the employees there for everything you do to make this on-line shopping experience so pleasant.  With kind regards, Jeanne Cur


December  08, 2011


Hello Eric,
  I have received your email regarding the shipment of santons. I am looking very much forward to receiving them soon.
  Thank you again for the pleasant shopping experience and customer care that you have provided.
  Have a wonderful holiday season and a very Happy New Year.

  Linda Tabor



August 08, 2011

The plates arrived Friday afternoon, safe and sound; thank you for packing them so carefully. We can't wait to have dinner using them for the first time tonight! We are thrilled with your help and our plates, and we'd love to provide a great recommendation so that others know about, and purchase from, you. After an extensive internet search, we found your prices and selection to be the best, and we were particularly impressed with your customer service. You very promptly responded to emails, you quickly searched for products and worked with us to find unusual ones. You were extremely keen to keep us informed all along the way, and were exactly on-time when predicting the arrival date of our order. You made shopping with you a pleasure (can we say that anymore?), so we can highly recommend you and the entire shopping experience to others.
With best wishes,

Claudia Phelps

May 05, 2011

Thank you very much.  We received the package and it came through in perfect condition.  We love the pattern!

 
Valla and Harlan


February 25, 2011

Hi Eric,

I just received the shipment. Thank you very much. Everything is beautiful and nice.
You are always on top of everything. I really like your service.
Thanks again.

Ji


January 26, 2011

Merci beaucoup!  Yes, I will send you a note when my parcel arrives.
You have *many* beautiful things in your store – and your customer service is lovely.  

Sincerely,

Anne

January 6, 2011

Dear Eric, I received the eight Quimper bowls in plenty of time for Christmas, and everyone loves them. They are really beautiful. I think they are the prettiest plates for soup or pasta I could imagine, with their scalloped edges, and they make me happy to look at them on the table. Many thanks for the incredible follow-up you did to ensure everything proceeded smoothly. I truly appreciate  all your effort, and I'm sure I will go through you for any further orders of my favorite dinner pattern. You were so nice. I wish you a very prosperous , healthy and happy New Year.

Sincerely,
Janie Wilhelmsen

August 14, 2010
 
Hi Eric.
I just wanted to let you know I received my parcel on Friday 13 August.  Thank you very much.  I was eagerly awaiting it's arrival and just love it.  Thank you so much for your excellent service.  I'll definitely buy from Claude Berry again.

Cheers
 
Terry Guy ,Australia

March 2, 2010

Good Morning Eric,

Your country, Olympic hockey team and customer service at Boutique Claude Berry rule, as my daughter used to say ... Thank you for such a pleasant transaction!

Kate

December 1, 2009

Cher Eric,
Nous venons de recevoir le paquet "Jardin Imaginaire".Merci beaucoup pour le joli emballage de Noêl.  Ma fille et son mari, en seront ravis!
Claude Berry nous offre toujours un service impeccable!  Votre compagnie sait comment plaire aux clients.
Sincèrement,
Richard et Marcie Bushnell
Eugene, Oregon

November 24, 2009

Eric,

The parcel has arrived safely to my home.  Beautifully wrapped, it will make a truly splendid gift for a French teacher who is retiring.  Thank you for helping to make this happen.  I will shop again, chez vous!  Merci mille fois!

Lisa Carril

November 19, 2009

Éric,

Guess what!?!?!  The parcel from you just arrived.  I opened the outer, nicely wrapped parcel to find the beautifully wrapped box inside ... complete with a lovely ribbon and with the card tucked underneath.  It looks absolutely awesome.  Now, I'm very excited to give the gift of three dog plates.  
Just wanted to let you know the plates arrived safely & I'm sure, because of the excellent wrapping, that the plates are going to be perfect when they're opened.  There isn't anything that sounds like broken pieces, so I'm certain all is well.
Thank you so very much for all of your help, your correspondence and for sending the plates so well wrapped.
With appreciation, I send you my kind regards,
 
Sandy

September 12, 2009 

Hi Eric, my order has arrived safe and sound.  Thank you for the excellent service.  As always, it has been a pleasure to do business with you.  All the best, Richard

Eric, by all means.  I'm looking forward to being your customer for many years. 

Richard

September 09, 2009

Hello Eric.  I just received your package with the lovely products I had ordered.  That was super quick!  I will certainly order from you again and plan on recommending  you to friends.
 
Elise Hynes

September 3, 2009

Hi eric- got the two replacement plates and they were both in one piece.  thank you very much!  i'll be happy to recommend claudeberry to anyone looking for new dishes!

Best,

Nancy Hament

June 16, 2009

Eric-

The parcel has arrived safely to my home.  Beautifully wrapped, it will make a truly splendid gift for a French teacher who is retiring.  Thank you for helping to make this happen.  I will shop again, chez vous!  Merci mille fois!

Lisa Carril
ldcarril@aol.com

Princeton, NJ 

June 3, 2009

Thanks, Eric!

Like I said, I will be ordering more over the next couple of months as we complete our needs!  You have more products than did Bloomingdale's, so I am adding things like the quiche dish, fruit bowl and a couple of the rectangular platters! (and some other things, like the cereal bowls and breakfast cups and saucers!)

Thanks again - I definitely found a gem when I found you guys!

Michelle

May 1st, 2009

I had a great experience setting up a wish list and purchasing items at Claude Berry. The prices are excellent and the service is unparallel. I will be recommending this merchant to my friends ad family so they may take advantage of the beautiful pieces available.

Anna

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